Frequently Asked Questions

You can add the bot by selecting the 'Add to Discord' button on the homepage or Add baobun to Discord.

No, baobun is free to use. You may purchase premium to get access to extra features and higher limits, but it's not required to use the bot.

Yes, baobun provides an intuitive dashboard for customizing every aspect of the bot. Open the dashboard.

You can report issues by contacting support through the official Discord server.

The things you create while premium is active will be in an archived state, you will not be able to use them until you renew premium. Your data will be restored once you renew premium, and you will be able to use them again.

The [gw.claim_time] variable can only be used in the claimtime messages, not in the giveaways embed.

1. Make sure you have the claimtime message enabled in the configuration.
2. Ensure that you have created a giveaway preset with claimtimes for roles.
3. Specify the giveaway preset when creating the giveaway.
4. Make sure you have the claimtime role.
If it still doesn't work, contact support.

Please log out and log back in by selecting the profile icon at the top next to your username. This will refresh your session and resolve the issue.